Please check that the delivery address on your order is correct. Any mistakes are the responsibility of the customer and cannot be rectified after a parcel has been posted.
You can purchase the gift with your details and have it delivered directly to the recipient. Simply use them as the shipping address. We also offer a gift wrap and personalised gift card option. No billing or invoicing is included in the package. Receipts are emailed to the purchaser.
Orders are posted Royal Mail 1st class signed for. This aims to deliver your parcel next working day and gives the additional security of proof of delivery including a signature from the receiver and you can track your parcel online. Compensation covers up to £50. Once your parcel has been marked as dispatched you will be emailed a tracking number.
If you need the parcel faster there is Guarenteed next working day. Please contact us for this as there is cutoff times of posting to meet this.
EU & International
International addresses can take 2 weeks or more. Parcels to international destinations may also get delayed in Customs. All import taxes are the responsibility of the buyer.
If you are buying for a specific date please ensure you allow sufficient time for your order to arrive. This is really important during the Christmas period as mail handling slows down massively.
All orders are sent Royal Mail International Tracked & Signed. Aims to deliver to Europe within 3-5 working days, and worldwide within 5-7 working days.
The availability of tracking and signature services depends on where your item is going. A signature is taken on delivery for items sent using International Tracked & Signed and International Signed.
Please use the tracking number provided to check where your parcel is as you will need to sign for it when it arrives.